Last Updated On: 10/11/2022
We value the trust You have in Us. Therefore, we endeavour to achieve the highest standards of confidentiality with respect to the Personal Data collected by Us from Your use of Our Site.
“Personal Information” is defined to mean, any means any information that relates to a natural person which, either directly or indirectly, in combination with other information available or likely to be available with a body corporate, is capable of identifying such person. Examples of personal information are Your name, address, telephone numbers, email addresses, etc.
“Sensitive Personal Data or Information” is defined to mean such personal information which consists of information relating to passwords, financial information such as bank account or credit card or debit card or other payment instrument details, physical, physiological and mental health conditions, sexual orientation, medical records and history, biometric information ( i.e. fingerprints’, ‘eye retinas and irises’, ‘voice patterns’, “facial patterns’, ‘hand measurements’, ‘DNA’, etc.,), any detail relating to the above as provided to a body corporate for providing service; and any information received which falls under the above mentioned categories by a body corporate for processing, stored or processed under lawful contract or otherwise. However, any information that is freely available or accessible in public domain or furnished under the Right to Information Act, 2005 or any other law for the time being in force is not regarded as sensitive personal data or information.
By reading this Policy and continuing to use Our Site and/or the products and services provided thereunder, you hereby agree to this Policy and consent to Our collection, possession, storage, dealing with, handling, transferring, and sharing with third parties of Your Personal Data (as defined below) in terms of this Policy.
You may withdraw Your consent at any time by communicating to Us at the contact information provided herein-below. It is hereby clarified that such withdrawal of consent shall not affect the permission granted prior to such withdrawal. Please note, withdrawal of consent may result in MYKI (NP WELLNESS) being unable to provide services and facilities/products and consequently be unable to fulfil the obligations in relation to any contract under which such Personal Data was sought.
MYKI (NP WELLNESS) may retain such information/portion of information for such period and purpose as may be mandated by law (if any).
We collect Personal Information and Sensitive Personal Data and Information from You which may relate to You. The said information may be collected by Us when You save or otherwise provide Us with such information, when You register Yourself with the Site, when You communicate with Us via phone, chat, email, etc, when You fill an entry to participate in any contest, promotion, or survey, etc., purchase any product/avail any service from Our Site, etc.
The Personal Information We collect from You may include:
The Sensitive Personal Data and Information We collect from You may include:
The above mentioned Personal Information and Sensitive Personal Data and Information collected from You shall hereinafter be referred to as “Personal Data”.
In addition to the above, We also collect the following information:
We collect, handle, store and use Your Personal Data for the following lawful purposes in connection with the Site and the products and/or services offered on the Site:
We may share Your Personal Data with certain third-party service providers, Experts, agents, professional advisors, and/or Our affiliates or related corporations whether in India or elsewhere in order to effectively fulfil Our obligations. The third parties will use the data only for the purposes listed below:
MYKI (NP WELLNESS) may also share anonymised information that does not personally identify You with the public and with third parties, including but not limited to researchers and business partners.
MYKI (NP WELLNESS) does not rent or sell or publish Your Personal Data to any third party.
Your Personal Data will only be shared by MYKI (NP WELLNESS) with such third parties/services providers who follow similar security mechanisms and protocols and provide the same level of data protection as MYKI (NP WELLNESS). However, we are not responsible for the manner in which the government agencies use Your Personal Data, including any disclosures/publication of such information by such Government agencies.
We also maintain appropriate and adequate administrative, technical, and physical safeguards designed to protect Your Personal Data against accidental, unlawful, or unauthorized destruction, loss, alteration, access, disclosure, or use.
Option of opting-out and withdrawing consent
The Site provides an option to all the Users to opt-out of receiving any promotional or marketing communications. If You do not wish to receive any promotional or marketing communications from Us, you can contact Us at the Contact Information provided hereinbelow.
Modifying/Amending Personal Data
You may also modify, amend, alter the Personal Data provided to Us at any point of time. However, if You require any further information, help, assistance or clarification vis-à-vis alteration/deletion/revocation of consent please, reach out to Us on Our customer service support number/email provided herein-below.
You have the following choices/options for opting out/withdrawing Your consent:
|Customer Activity||What You need to do|
|Updating/Amending Your Personal Data in relation to Your Account||You can update or correct Your name, e-mail address, security questions, and other details by logging into Your account and clicking on the “My Account” page, calling MYKI (NP WELLNESS) customer care executive, or visiting a MYKI (NP WELLNESS) store and speaking with a representative.|
|Receiving newsletters and promotional e-mails||You can click on the “unsubscribe” link at the bottom of any promotional e-mail that You receive. Alternatively, you may edit Your e-mail preferences on Your “My Account” page or call MYKI (NP WELLNESS) customer care executive to discontinue receiving any promotional materials by mail/ e-mail.|
|Behavioural Based Advertising||You can opt-out of some, but not all (as We may require certain mandatory cookies for enabling You to access Our Site), online behavioural based advertising or by using Your browser settings to block cookies or notify You when a cookie is set.|
We endeavour to keep Your Personal Data secure, up-to-date, accurate in the best possible manner. We value the importance You attach to Your Personal Data given to Us and therefore We have(i) taken all reasonable measures and precautions to keep such information safe and secure and to prevent any unauthorized access to or misuse of the same; and (ii) enable You to review and edit the same.
However, we shall not be liable to any user for any loss, damage (whether direct, indirect, consequential, or incidental) or harm caused to the user due to the unauthorized access or misuse of the Personal Data by any third party.
E-mail id: firstname.lastname@example.org
Contact Days: Monday to Sunday (10:00 a.m. to 7:00 p.m.)
If You have any questions or comments, or if You require Us to address any discrepancies and/or grievances which may be arising from this Policy, please contact Our grievance officer as below:
Details of grievance officer
Name: Gaurav Chugh
Designation: Head- Grievance Officer & CEO
Address: Office No. 14, Upper Ground floor, Novelty Plaza Bhai Wala Chowk, Opposite Park Plaza, Ferozepur Road, Ludhiana-141001 (Punjab)
Contact No: +91 8760000209
Upon receipt of Your grievance/request, the grievance office shall provide You with an acknowledgement of receipt of Your grievance and shall resolve the grievance within 30 days from the date of receipt thereof.
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